InterContinental Dalian, an IHG Hotel

The rooms were sold out on the IHG app hence I had to book on booking.com. Nevertheless, it had been a pleasant stay/visit. I visit Dalian at least once a year, and every time I have stayed with IC Dalian. This time I felt it deserves some extra brownie points. I had to check in quite late in the night (post 10 pm) this time since I’ve been flying back from Taiwan. When I arrived, there had been a queue at reception and there was no staff available for the One Reward club members. I queried if I could check in as a member, the staff acknowledged that they are shorted staff for the night but immediately informed one of the colleagues to come out from the office to help me. I did not manage to catch their names but I do appreciate the can do attitude and their willingness to help. Breakfast the next day was also a lovely experience, the menu imo is much improved, including the freshly made sea cucumber rice, absolutely delicious. After I checked out, Kari at reception kindly helped me out getting a taxi as I couldn’t find any one at concierge at the time. Kari, bless her, went out of the hotel and hailed a cab on the road without a coat in the cold! Thank you so much, Kari :)

I am immensely surprised about the property’s service. The room was very spacious and they even offered a birthday cake because we visited Dalian for my husband’s birthday celebration. After the check out procedure, Mr. Eric Sun kindly assisted us when calling didi service. I would like to thank him personally. We highly recommend this property.

The room was spacious and clean . Perfect for a family of four . The staff were attentive and friendly and had a reasonable understanding of English . Views of the city both during the day and evening were spectacular from hotel room . Location of hotel very central Dalian . Good size swimming pool with clean facilities

Location is good. Checking-in was quite slow, but staff was diligent. Room was advanced for free for a double room suite, what was very nice. In general, qood value for money.

Room was well cleaned everyday, very spacious and giant bay windows my kid enjoy to sit there with cushion to read. Full size desk certainly helps with need to work. Location is well placed, lots of restaurants nearby, city shopping centers are less than 10min walk away. All the staff are working really hard to make our stay enjoyable.