InterContinental Dalian, an IHG Hotel

It was a decent experience, although the hotel appears to be a bit dated. The furnishings in the room seemed old, but the bed was comfortable. The bathroom was spacious, although there were some issues with the shower. On the bright side, the dining buffet was enjoyable, offering a wide variety of food options.

Always a nice stay at Intercontinental Dalian. The staff is very helpful, the beds really comfortable, and the cleaning very good. The breakfast is also decent.

The service was excellent. In particular, I would like to thank the following staff members for making our stay very comfortable and enjoyable. 行政酒廊Kairis was so welcoming and made our kids happy. 洲际礼宾部段秋含patiently helped us to find a good replacement room (when our original room became unavailable due to technical issues). We would also like to thank洲际礼宾部刘强 and Laura Ji from the catering team.

As mentioned in my other review, all the staff I’ve met have been extremely professional and kind. Particularly, Mr Amber Liu and Mr Yong Zhang from the concierge, and Ms Cao and other housekeeping staff who kept my room in order everyday for this lengthy stay. The infection control cautions in place have made me feel quite safe, which I think is a plus during the ongoing crisis/pandemic. The choices for food at breakfast are plenty, although probably not the place to be if you are a person whose mornings depend on a proper Full English like me.

The staff members were very kind and accommodating. Communicating with the staff in English was smooth and straightforward. Although the room wasn’t exceptionally spotless, all the staffs including those in buffet restaurant work hard to accommodate me. Overall, it was a pleasant experience. I would recommend this hotel to anyone who’s planning to enjoy the city of Dalian.